Privacy Policy
This Privacy Policy describes how My Hot Lead (“we”, “us”, “our”) processes personal data when you use our public website, our web application at app.myhotlead.com, and related services. We are committed to protecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (“GDPR”) where it applies.
1. Data controller
The controller of your personal data is Jose María Gil Rodríguez, operating the service under the trade name My Hot Lead, with Spanish tax identification number (NIF) 17768564Y, domiciled at Calle Santa Isabel de Aragón, nº 4, 50420 Zaragoza, Spain. Further identification and contact details appear in our Legal Notice.
2. What data we process
2.1 Account and profile
When you register, we may process: name, email address, password (stored in hashed form), company name, website, country, timezone, and billing-related data processed by our payment provider.
2.2 Use of the Service
We process data you create in the platform: keywords, business records, campaign settings, templates, email logs, suppression lists, and similar operational data. Some of this may include personal data relating to your prospects (e.g. business contact emails).
2.3 Technical and usage data
We may process IP address, browser type, device information, log files, timestamps, and security-related events to operate, secure, and improve the Service.
2.4 Communications
If you contact support or subscribe to updates, we process the content of your messages and your contact details.
3. Purposes and legal bases (GDPR)
- Contract: To provide the Service, create and manage your account, process subscriptions and credit packs, and deliver features you request.
- Legitimate interests: To secure the platform, prevent abuse, analyse aggregated usage, improve the product, and send service-related notices—balanced against your rights.
- Consent: Where required (e.g. certain marketing emails, non-essential cookies), we rely on consent you can withdraw at any time.
- Legal obligation: To comply with tax, accounting, or lawful requests from authorities.
4. Data you process about third parties
When you import or scrape data about businesses and contacts, you may act as a separate controller (or processor) under the GDPR. You are responsible for having a lawful basis to process that personal data, for informing data subjects where required, and for honouring rights requests. My Hot Lead processes such data on your instructions as part of providing the Service, as described in our Terms of Service and any data processing agreement we offer for business customers.
5. Recipients and processors
We use trusted service providers (processors) such as hosting, email delivery infrastructure (where configured by you), AI providers, and payment processors. They may only process data on our instructions and under appropriate contracts. Some providers may be located outside the European Economic Area; where required, we use appropriate safeguards (e.g. Standard Contractual Clauses).
6. Retention
We keep data for as long as your account is active and for a reasonable period afterwards to resolve disputes, enforce agreements, and comply with law. Credit and billing records may be kept longer where required. You may request deletion subject to legal retention duties. Pack credits expire as stated in our Terms of Service.
7. Your rights (EEA/UK and similar jurisdictions)
Depending on applicable law, you may have the right to: access, rectify, erase, restrict processing, data portability, object to processing, and withdraw consent. You may lodge a complaint with a supervisory authority. To exercise rights, contact us using the details in the Legal Notice.
8. Security
We implement appropriate technical and organisational measures to protect personal data. No method of transmission over the Internet is 100% secure.
9. Children
The Service is not directed at children under 16. We do not knowingly collect their personal data.
10. Changes
We may update this Privacy Policy. We will post the new version here and update the date above. Material changes may require additional notice where the law says so.
11. Contact
For privacy questions or requests, contact us at info@myhotlead.com or by post at the address in our Legal Notice.